Quality Policy Moreda is aware that the subsistence of any activity, especially one that is conducted in as competitive and globalised an environment as this one, depends unavoidably on meeting the expectations of customers regarding the products and/or services that such an activity places at their disposal. Since it must be the objective of Moreda to fulfil the expectations of customers that require Wires, Wire Products and fencing, we consider not only the intrinsic or technical quality of the products offered, but also the aspects that customers consider to be an added value of the product. Thus, Moreda is committed to the following: Fulfilling all commitments undertaken with the customers, in terms of quality of the supplied product as well as of the form and time in which it is supplied, while not forgetting the agreed economic conditions. Ensuring economically feasible Ongoing Improvements, in the achievement of the intrinsic or technical quality of the product to be supplied, as well as in the form and time in which it is supplied. Implementing effective systems to guarantee that the technical quality of the products is achieved and that supply deadlines are met. Creating tools to fully determine the values appreciated by customers in the products offered by Moreda as well as to manage the level of customer satisfaction. Suitably training and informing all the staff with the aim of making them participate in achieving a common objective: Full customer satisfaction. Ensuring that this quality policy provides a suitable framework for permanent implementation and ongoing revision of Improvement Objectives. Documenting, implementing and updating this Quality Policy. Making this policy available to the general public.